First things first – your privacy is important to us. We know that’s what all these kinds of notices say, but we really mean it. You’ve placed your trust in us by using Montenegro J Sailing services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us.
This document describes how we use and process your personal data, hopefully, presented in a readable and transparent way so you can understand where we’re coming from without getting bored. As an added bonus, it also tells you how to contact us if you have questions about your personal data, which we’re more than happy to answer.
This Privacy Statement applies to any kind of information we collect through these platforms or other means connected to these platforms (such as contacting our Customer Service team by email). It’s here for less time-consuming reading. We might amend the Privacy Statement from time to time. If you care about your privacy, you can visit this page regularly and you’ll be able to stay up to date.
A necessary part: If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book your next stay. Let the good times roll!
What kind of personal information does montenegrojsailing.me collect?
We can’t help you book the perfect tour without information, so when you use our services there are certain pieces of information we ask for. This is pretty basic stuff – your name, preferred contact details, the names of anybody traveling with you, and your payment information.
Why does montenegrojsailing.me collect and use your personal data?
The main reason we ask you for personal details is a very good one – it’s to help administer your online bookings, ensure you get the best service possible, and keep your information safe. We also use your personal data to contact you and inform you about our latest deals and special offers. There are other uses, too – if you’d like to find out what they are, keep reading for a more detailed explanation.
What security and retention procedures do montenegrojsailing.me put in place to safeguard your personal data?
In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data. Full credit card details will be stored as long as necessary to guarantee your booking.
How can you control the personal data you’ve given to montenegrojsailing.me?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at the email address listed below. Please write “Request personal information” in the subject line of your email to speed things up a bit.
What kind of personal information does montenegrojsailing.me collect?
Ok, so you’re looking for some more specifics. Here’s an in-depth view of the information we collect.
The personal information you give to us montenegrojsailing.me collects and uses information that you provide to us. When you make a reservation, you’re (as a minimum) asked for your name and email address. We might also ask for your home address, telephone number, payment information, the names of any guests traveling with you, and any preferences you might have for your tour.
If you need to get in touch with our customer service team, or reach out to us through another avenue (such as on social media), we’ll collect information from you there, too.
Personal information you give us about others
Of course you might not just be booking tours for yourself. Maybe you’re traveling with other guests whose details you provide as part of the reservation, or you might make a reservation on behalf of someone else. However, now we should point out that it’s your responsibility to ensure that the person or people you’ve provided personal information about are aware that you’ve done so, and have accepted how montenegrojsailing.me uses their information (as described in this useful privacy statement).
Why does montenegrojsailing.me collect and use your personal data?
We use the information collected about you for various purposes. Your personal data may be used in the following ways:
Reservations: First and most importantly, we use your personal data to complete and administer your online reservation, which is pretty central to what we do as a company! We may also offer you other travel-related products and services from third parties. These will be through our online services, and if you choose to utilize these, we’ll use your information to complete and administer your order just as we would if you booked tours only.
Customer Service: We provide customer service from our local office and we’re there to help 7 days a week – including helping you find appropriate tour and responding to any questions you might have about your reservation (plus any other questions, too).
Communicating With You: There may be other times when we get in touch with you, including by email, mail, phone or text message – which method we choose depends on the contact information you’ve previously shared with us. And we process the communications you send to us. There could be a number of reasons for this, including:
- Improving Our Services: We also use personal data for analytical purposes. This is part of our drive to improve our services and enhance the user experience, but can also be used for testing purposes, troubleshooting and to improve the functionality and quality of our online travel services. The main goal here is to optimize and customize our online platform to your needs, making our site easier and more enjoyable to use.
- Legal Purposes: Finally, in certain cases we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance, or to enforce the terms of use of the 360monte.me online reservation service, as reasonably expected.
To process your information as described above, we rely on the following legal bases:
- Performance of a Contract: The use of your information may be necessary to perform the contract that you have with us. For example, if you use our services to make an online reservation, we’ll use your information to carry out our obligation to complete and administer that reservation under the contract that we have with you.
- Legitimate Interests: We may use your information for our legitimate interests, such as providing you with the best appropriate content for the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes.
How can you control the personal data you’ve given to montenegrojsailing.me? You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at the address stated below. Please write “Request personal information” in the subject line of your email to speed things up.
You can also contact us if you believe the personal information we have for you is incorrect, if you believe that we are no longer entitled to use your personal data, or if you have any other questions about how your personal information is used, or about this Privacy
Statement. Please email or write to us using the contact details below. We’ll handle your request in accordance with the applicable Montenegro data protection law.
If you have any questions, suggestions, or comments about this Privacy Statement, send an email to info@montenegrojsailing.me. This Privacy Statement may also be amended from time to time – so visit this page regularly to stay up to date.
